Privacy Policy

Dimension Tech LLC Privacy Policy

1. Introduction

Dimension Tech LLC (“Company,” “we,” “us,” or “our”) is committed to safeguarding the privacy of our clients, users, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect personal and business data related to our website development, software solutions, digital marketing, and technology services.

By engaging with our services, clients acknowledge and agree to this Privacy Policy, ensuring transparency in data management practices.

2. Scope of Services Covered

This Privacy Policy applies to all services provided by Dimension Tech LLC, including but not limited to:

  • Website & Software Development

  • Mobile App Design & Development

  • Software as a Service (SaaS)

  • Video Production Services

  • SEO & SEM Services

  • Social Media Management

  • Email Marketing & Media Buying

  • E-Commerce Shop Management

  • Marketing Automation Software Setup & Management

3. Information We Collect

We collect different types of information based on the services provided, including:

A. Personal & Business Information

  • Name, email address, phone number, and payment details for billing and communication purposes.

  • Business and project details necessary to deliver customized services.

B. Usage & Technical Data

  • Device, browser type, and IP address collected via website analytics tools.

  • Interactions with Dimension Tech’s digital assets, including website visits and service requests.

C. Payment & Financial Data

  • Secure payment processing information collected through third-party gateways.

  • Billing records for project tracking and financial management.

4. How We Use Information

We use collected data strictly for business and service-related purposes, including:

  • Delivering Services: Ensuring project execution, seamless communication, and efficient completion of work.

  • Account Management: Maintaining billing records, subscription services, and client accounts.

  • Marketing & Communication: Providing newsletters, service updates, and promotions (with user consent).

  • Security & Fraud Prevention: Protecting against unauthorized access, cybersecurity threats, and fraud.

5. Data Protection & Security Measures

Dimension Tech LLC takes strict security measures to protect user data, including:

  • Encrypted Storage: Financial and personal information is stored securely through encrypted databases.

  • Access Control: Limiting access to sensitive data only to authorized personnel.

  • Third-Party Protection: Ensuring vendors and partners comply with industry-standard data protection regulations.

6. Third-Party Data Sharing

Dimension Tech LLC does not sell or trade user information. However, data may be shared with trusted third-party service providers for operational purposes, including:

  • Payment Processors to facilitate secure transactions.

  • Hosting & Cloud Services to support website and software functionality.

  • Analytics Tools for performance tracking and service improvement.

All third-party providers adhere to strict security standards and legal compliance.

7. Cookies & Tracking Technologies

Dimension Tech’s digital platforms use cookies and tracking technologies to enhance user experience, including:

  • Analytics Cookies: Monitoring user interactions to optimize services.

  • Session Cookies: Remembering preferences during website visits.

Users may adjust cookie settings via browser preferences.

8. Data Retention & User Control

We retain client data for as long as necessary to fulfill business obligations unless otherwise requested. Users have the right to:

  • Access & Update Information: Modify or request corrections to stored data.

  • Opt-Out of Marketing Communications: Unsubscribe from promotional emails and notifications.

  • Request Data Removal: Clients may request deletion of personal data, except where retention is required for legal or operational purposes.

9. Compliance with Legal & Industry Standards

Dimension Tech LLC complies with relevant data protection laws and regulations, including:

  • GDPR (General Data Protection Regulation) for European-based clients.

  • CCPA (California Consumer Privacy Act) for US-based clients.

  • Industry-Specific Compliance regarding software, digital marketing, and technology services.

10. Changes to Privacy Policy

Dimension Tech LLC reserves the right to update this Privacy Policy to reflect changes in legal requirements, business operations, or security enhancements. Users will be notified of significant updates via email or website announcements.

11. Contact Information

For inquiries related to privacy concerns or data requests, please contact us at:
📧 support@dimensiontech.io
📍 548 Market Street #509124
San Francisco, CA 94104